Refund and Returns Policy

Thank you for choosing the “PrayerWheel” program by Quantum Medical SRL. Our Order Cancellation Policy outlines the procedures and conditions for canceling a purchase.

1. Cancellation Window:
You may cancel your order within 2 hours of the purchase date. After this period, the order is considered final, and the cancellation request may not be accommodated.

2. How to Request a Cancellation:
To cancel your order, please contact our customer support team immediately at [email protected] or +40 771 254 385. Provide your order number and a brief explanation for the cancellation.

3. Eligibility for Refund:
If the cancellation request is made within the specified cancellation window, you may be eligible for a refund in accordance with our Refund Policy. Please refer to the Refund Policy on our website for more information.

4. Processing Time:
Cancellation requests will be processed as quickly as possible. Refunds, if applicable, will be issued using the original payment method and may take 10 to reflect in your account.

5. Non-Cancelable Items:
Certain items, such as services related to the Program, may be non-cancelable and non-refundable. Please review the product description or contact our customer support for clarification before making a purchase.

6. Notification of Cancellation:
You will receive confirmation of your cancellation request via email. If you do not receive confirmation within 10 minutes please contact our customer support team.

7. Changes to the Order Cancellation Policy:
Quantum Medical SRL reserves the right to update this Order Cancellation Policy as needed. Any changes will be effective immediately and communicated through our website.

8. Contact Information:
For any questions about the Order Cancellation Policy or to request a cancellation, please contact our customer support team at [email protected] or +40 771 254 385.
Thank you for choosing Quantum Medical SRL. We strive to provide a transparent and customer-friendly ordering experience for the “PrayerWheel” program.

Quantum Medical SRL
CUI: 43216173
Miron Costin Street No.61, Satu Mare, Romania, 440062
[email protected]
Tel: +40 771 254 385